AIIMS Online registration of OPD patients resumes two weeks after cyberattack


NEW DELHI: Online registration for new patients visiting OPD at AIIMS in Delhi has resumed, but the online booking system is still not working and testing services are in manual mode, official sources said on Tuesday. rice field. The best hospital servers here basically stayed down for most of the day, they said.

“The outpatient department (OPD) registration and admission process went online yesterday (Monday) in the eHospital system. Smart lab integration collects data from all wards and collection areas for automated analysis and reporting. Additionally, agencies, CERT, BEL, DRDO and others are on the ground to assist with the rollout,” the official source said.

The All India Institute of Medical Sciences in Delhi was allegedly hit by a cyberattack on November 23, paralyzing its servers, according to sources. A case of extortion and cyber terrorism was registered by the Intelligence Fusion and Strategic Operations (IFSO) unit of the Delhi Police on 25 November. Internet services were blocked in accordance with the agency’s recommendations, sources said.

CERT-In, Delhi Cybercrime Special Cell, Indian Cybercrime Coordination Center, Intelligence Service, Central Investigation Service, National Bureau of Investigation, etc. are investigating the incident.

AIIMS officials said last week that the e-Hospital’s data had been restored on its servers. They said the network was sanitized before service was restored.

Due to the large amount of data and the large number of servers and computers, the processing took a long time. According to AIIMS, cyber security measures are being taken.

Giving the full details of the incident, official sources said that AIIMS’ National Information Center (NIC) eHospital had 24 servers for various hospital modules and four of these servers (eHospital’s primary database server). and secondary database server, primary application and primary database). The servers of our Laboratory Information System (LIS) were infected with ransomware.

Later, ransomware was also discovered on elastic search virtual servers. All infected servers have been quarantined.

The eHospital and LIS databases were backed up to an external hard drive and scanned. Four new physical servers were deployed to restore the eHospital application, including two from an external agency.

These applications (eHospital and LIS) and databases were restored on these four new servers that had been scanned and had access to data. These servers are located within a computer facility and within an isolated network, official sources said.

These four servers are configured with checkpoints and firewalls. Another four servers of the NIC application were scanned. Of these, viruses were detected on two of his servers.

We have procured 3 new servers through NICSI. NIC set up 8 servers in a virtual environment and sub-replica 2 at the Center for Dental Education and Research (CDER), AIIMS where eHospital backups were previously restored. We received two more servers from NICSI today.

The ransomware-affected servers were physically removed from the server room as directed by the Delhi Police.